Shipping & Return Policy
Shipping – Canada and USA Only
Eau Zone will ship product upon payment approval.
The cost and delivery time of shipping may vary depending on the destination, as well as product availability.
The delivery time is calculated as of the date of departure from Eau Zone offices.
Product shipping within Canada is handled by Canada Post. No shipping will be made to Nunavut, North-West Territories and Yukon.
Product shipping within the USA is handled by UPS. No shipping will be made to Alaska and Hawaii.
No delivery shall be made to a post office box or military base.
All prices indicated below are in Canadian dollars for Canada and USD for USA orders.
|Canada – Quebec and Ontario ( 7 -10 business days)||$6|
|Canada – Maritimes ( 7-10 business days)||$8|
|Canada – Western Provinces (7-10 business days)||$8|
|United States ( 8-12 business days)||$8|
Some exceptions may apply on Freight charges
For Shipments towards USA
Eau Zone delivers almost in every States in United States, except for Alaska and Hawaii States.
Canada/U.S. toll-free 1-888-328-0663
Or e-mail us at: [email protected]
Our business hours are from Monday through Friday., 9:00 A.M. to 5:00 P.M. (EST.).
If any products are damaged in transit, please notify us immediately by e-mail or by telephone.
Returns are accepted within 30 days of receipt of purchase, product must be unopened and unused and that the packaging has not been damaged.
Ship Returns to:
Eau Zone – Web Returns
1625 Chabanel Street West, suite 825,
Returned products must be accompanied by the invoice and reason of return. Shipping cost of product returns is the customer’s responsibility.